CONDUCTING
ASSESSMENTS
|
The following steps list the preferred process for conducting
assessments against the competency standards in this training
package. This process is consistent with the assessment procedure
outlined in the Training Package for Assessment and Workplace
Training [BSZ507A] and particularly the units titled, Plan Assessment
[BSZ401A], Conduct Assessment [BSZ402A] and Review Assessment
[BSZ403A].
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| Step 1 – Establish the assessment context |
| The assessor: |
- establishes the context and purpose of the assessment
- identifies the relevant competency standards, assessment
guidelines and qualifications in this training package
- identifies any support materials that have been developed
to facilitate the assessment process
- analyses the competency standards and identifies the
evidence requirements
- identifies alternative evidence collection methods
|
| Step 2 – Prepare the candidate |
| The assessor meets with the candidate to: |
- explain the context and purpose of the assessment and
the assessment process
- explain the competency standards to be assessed and the
evidence to be collected
- advise on self-assessment including processes and criteria
- outline the assessment procedure, the preparation which
the candidate should undertake and answer any questions
- assess the needs of the candidate and negotiate reasonable
adjustment for assessing people with disabilities, people
from diverse backgrounds and gender differences
- seek feedback regarding the candidate’s understanding
of the competency standards, evidence requirements and assessment
process
- determine if the candidate is ready for assessment and
in consultatin with the candidate, decide on the time and
place of the assessment
- develop an assessment plan
|
| Step 3 – Plan and prepare the evidence
gathering process |
| The assessor must: |
- establish a plan for gathering sufficient and quality
evidence about the candidate’s performance in order
to make the assessment decision
- source or develop assessment materials to assist the
evidence gathering processes
- organise equipment or resources required to support the
evidence gathering process
- coordinate and brief other personnel involved in the
evidence gathering process
|
| Step 4 – Collect the evidence and make
the assessment decision |
| The assessor must: |
- establish and oversee the evidence gathering process to
ensure its validity, reliability, fairness and flexibility
- collect appropriate evidence and match compatibility
to the elements, performance criteria, range of variables
and Evidence Guide in the relevant units of competency
- evaluate evidence in terms of the four dimensions of
competency – task skills, task management skills,
contingency management skills and job/role environment skills
- incorporate specified allowable adjustments to the assessment
procedure, where appropriate
- evaluate the evidence in terms of validity, consistency,
currency, equity, authenticity and sufficiency
- consult and work with other staff, assessment panel members
or technical experts involved in the assessment process
- record details of evidence collected
- make a judgement about the candidate’s competency
based on the evidence and the relevant unit[s] of competency
|
| Step 5 – Provide feedback on the assessment |
| The assessor must provide advice to the candidate about the
outcomes of the assessment process. This includes providing
the candidate with: |
- clear and constructive feedback on the assessment decision
- information on ways of overcoming any identified gaps
in competency revealed by the assessment
- the opportunity to discuss the assessment process and
outcome
- information on reassessment and appeals processes
|
| Step 6 – Record and report the result |
| The assessor must: |
- record the assessment outcome according to the policies
and procedures of the Registered Training Organisation
- maintain records of the assessment procedure, evidence
collected and the outcome according to the policies and
procedures of the Registered Training Organisation
- maintain the confidentiality of the assessment outcome
- organise the issuance of qualifications and/or Statements
of Attainment according to the policies and procedures of
the Registered Training Organisation
|
| Step 7 – Review the assessment process |
| On completion of the assessment process, the assessor must: |
- review the assessment process
- report on the positive and negative features of the assessment
to those responsible for the assessment procedures
- make suggestions (if necessary) on improving the assessment
procedures to appropriate personnel in the Registered Training
Organisation
|
| Step 8 – Participate in the reassessment
and appeals process |
| The assessor must: |
- provide feedback and counselling to the candidate, if
required, regarding the assessment outcome or process
- provide the candidate with information on the reassessment
and appeals process
- report any assessment decision that is disputed by the
candidate to the appropriate personnel in the Registered
Training Organisation
- participate in the reassessment or appeal according to
the policies and procedures of the Registered Training Organisation.
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